D365 F&O Diagnostic workshop
Expert advice for Complex Dynamics 365 F&O Issues
A one-off expert workshop to identify the root cause of your issue and show you the path forward.
- A 2-hour focused session to review your ERP issues
- A detailed written report to give you clarity
- Tailored advice you can act on, immediately
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What is it
A focused diagnostic session to gain expert clarity on a specific ERP issue or decision point. This is suited to any organisation using or preparing to use Dynamics 365 Finance & Operations, where something is unclear, misaligned, or going wrong. You get a two-hour remote workshop with a senior consultant, followed by a written report that explains the issue, its likely causes, and the next steps to resolve or navigate it.
Our approach
We get to the bottom of the issue fast, without diversions.
From Symptoms…
You tell us what’s going wrong and how it’s affecting your business.
…Through DiaGnosis…
We analyse the issue, trace its functional roots, and challenge assumptions where needed.
…TO Remedy
Your receive clear, practical recommendations to resolve or mitigate the issue — fast.
How it works
01
Preparation
A 30-min preparation call to align on context, define the current issue, and set objectives and expectations.
02
Workshop
A 2-hour remote session with us to dissect the problem, understand its dynamics, and map resolution paths.
03
Report
You get a written report (usually 10–15 pages) with our findings, analysis, and recommendations tailored to your situation.
04
Follow-up
We have a 30-min call to answer any remaining questions about the report and help you decide your next move.
What you get
No vague advice, no dependency, no strings attached. You leave the workshop with clear answers and a plan to solve your issues.
- Full clarity: Understand what’s really going on, the root causes, and what to do about it.
- Expert advice: Straight answers from independent experts — no bias or hidden agenda.
- Action plan: A detailed written report with recommendations you can act on immediately.
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What our clients say
Their words about our results say more than we ever could.
IT|Fandango were a true ally. Their advice gave us a clear understanding of how Dynamics 365 F&O really works under the hood. Thanks to their insights, we could challenge certain assumptions and work with Microsoft to get to the root of our system performance issues.
Steve Dinnis
Head of ERP at Origin Enterprises
FAQs
What our clients usually ask us before signing up for our D365 F&O Diagnostic Workshop.
That’s normal. We’ll work with you to frame it before the workshop. You don’t need a precise scope — just the symptoms and context.
We focus on functional problems — business processes, system configuration, and adoption. We’ll highlight technical issues if we find them, but we don’t debug code or do performance tuning.
Usually within 5 business days. If it’s urgent, we’ll do our best to move faster.
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Reserved for end users organisations using D365 F&O.
Designed to deliver tangible results, fast.