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Discover the 10 most common functional issues during (and after) a D365 F&O implementation and learn to spot the symptoms in advance.

“IT|Fandango talked more sense in one hour of discovery call than the Microsoft partner of our client did in the previous twelve months.

Sean O’Hara
CEO at ANPRO

Get your ERP implementation right from the start

Whether you’re planning or launching your ERP, we help you lay the right foundation. Our approach aligns your system with business needs, avoiding costly mistakes and ensuring long-term success.

Business process mapping

Business process mapping documents how your operations actually work today. It identifies how you really do things to avoid assumptions and guesswork.

You end up with a solution that is unfit for purpose, regardless of the technology chosen. Rework and workarounds are guaranteed and expensive.

You end up with an ERP system that simplifies your work, because it reflects how you do things in your company.

We capture the reality of your business operations using the E2E business framework, rather than assuming that what the ERP does is automatically suitable to your case.

Requirements gathering

Requirements gathering translates business needs into specific system capabilities. It defines what D365 must deliver to solve your actual business needs.

You get generic system features that miss critical business needs. Six months after go-live, you’re still building workarounds for basic functions.

Your implementation addresses your real business challenges. Every configuration, every customisation traces back to a specific business requirement.

We focus on business outcomes first, not technical features. We help you identify what you really need, then we prioritise the requirements with you based on the MoSCoW approach.

Fit/gap analysis

The fit/gap analysis evaluates how well D365’s standard functionality meets your business requirements. It determines where configuration is sufficient and where customisations should be considered.

Worst case? You approve (and pay for) a plan that includes unnecessary expensive customisations that could’ve been met by standard features with minimal workarounds.

You configure what matters, customise where it makes sense, and adjust your processes where it doesn’t. You manage to find a meaningful balance between adopt and adapt.

When there’s a gap, we offer you options rather than force-feeding you a technology using confusing jargon. We give you the rationale behind every recommendation, so you can have the final decision.

Solution design

The solution design creates the blueprint for your D365 implementation. A clear system architecture expands beyond the ERP, taking into account your entire IT landscape.

We’ve seen implementations without a blueprint. Let everybody work without coordination and be my guest as confusion and costs skyrocket.

You have a vision of the end result. All business processes are included, and the technologies chosen fit nicely together — without surprises.

We speak your business language, not just the tech one. We create a solution design that puts the ERP in relation to how your company works, rather than thinking about each area in isolation.

What our clients say

Sean O’Hara
CEO at ANPRO

FAQs

After 10+ years fixing and guiding Dynamics 365 projects, we know the real objections. Here’s what you’re probably asking — and how we answer.

We already have a Microsoft implementation partner, why do we need you?

Our model is designed to supplement your in-house lack of Dynamics 365 expertise, which your SI won’t address. Incentives aligned to yours means saving you painful surprises later in the implementation.

Can’t our implementation partner handle the requirements and fit/gap analysis?

They can — but they’ll do it from their point of view, not yours. This is why you need someone on your side.

Why should we spend time on process mapping?

Because without clear, agreed processes, your ERP will reflect assumptions rather than reality. You will end up with a system that may work, but doesn’t meet your needs.

Can’t we just figure out the final solution design as we go?

Improvised solution design guarantees rework later. You’ll either pay now with time or later with (a lot more) money.

We’ve already used Dynamics in another company — do we really need to start from scratch again?

Every company has different needs, even within the same group. Copy/paste ERP setups rarely survive contact with operations.

Got more questions? We’ve got answers

We know every business is different. We’re here to answer all your questions and help you make the right decisions for a successful ERP implementation.