Manufacturing Operational Issues
Can’t Run Your Operations In Dynamics 365?
We help you optimize your production processes by resolving common ERP issues in planning, procurement, and inventory.
- Reliable production planning
- Optimized procurement processes
- Improved inventory accuracy

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Keep your operations running smoothly
We make sure your ERP is set up to eliminate operational bottlenecks, improve production planning, optimize procurement, and provide accurate inventory tracking for seamless operations.
Unreliable production planning
Why are our MRP outputs and planned orders so wrong?
If we had a dime every time we see this… You’ve invested in D365’s sophisticated planning capabilities, but now your planners are back to spreadsheets and manual adjustments. You’re paying for advanced functionalities that you can’t use effectively.

The real impact
Your team adjusts the MRP outputs manually, duplicating the work done by the system because they don’t trust it. Your planning efforts are manual guesswork at best, pointless purchases at worst.

The root causes
Without proper setup, D365’s planning engine can’t generate reliable results. You may have dirty data in your system, or bad setup of planning parameters. Often it’s both.

How we make it right
We ask you how you’re using the MRP, we explain how it really works in D365, and we fix any issues in both your process and your system.
Production capacity imbalance
How can we have both idle capacity and production bottlenecks?
It’s frustrating to see some production centres standing idle while others are overwhelmed with work. Your planning team struggles to balance the load, and your manufacturing still can’t meet delivery deadlines despite having sufficient total capacity.

The real impact
You’re paying for unused equipment and labour in some areas while spending on overtime or contractors in others. Customer deliveries get delayed while workers are idle. Your capital investment planning is distorted because you can’t identify true capacity constraints.

The root causes
We’re ready to be that your system configuration (setup time, capacity, resources, routing, etc.) don’t reflect reality. And if you’ve decided to set up finite capacity in the ERP, this is making things worse.

How we make it right
We reconfigure your production setup in D365 to match real-world capacities and constraints. Often visual capacity planning tools (outside of the ERP) go a long way to handle production capacity correctly, before the execution at system level.
Inefficient procurement
Why do we keep buying stock we already have in our warehouse?
You and I are both wondering who bought this stuff. Your procurement team places orders for parts that are already sitting unused in the warehouse, free for any production order. Now you’ve got excess stock tying up capital and warehouse space.

The real impact
Your working capital is locked in redundant inventory that might sit unused for months. Your warehouse space is wasted on duplicated stock. Write-offs increase as some of this excess inventory eventually becomes obsolete.

The root causes
Your purchasing decisions are made without complete visibility of actual inventory and true net requirements. This is often down to how you mark stock as reserved and how your demand is (not) recorded in the system.

How we make it right
Training and explaining how the system works goes a long way here. We review the processes of the warehouse and planning people, so the procurement team can do their job with data they can trust.
Inventory visibility problems
Why are we constantly firefighting stock issues?
Ah yes, a classic. The system says you have 200 units of a semi-finished, but when production needs it you can only find 50 for picking. Or worse, the system shows zero stock but you’ve got pallets of it in a corner of the warehouse. Either way, you’re in constant reaction mode.

The real impact
Production lines stop because parts that should be available aren’t where they need to be. Your warehouse staff spend hours hunting for items. Meanwhile, you keep buying safety stock to compensate for inventory you can’t trust.

The root causes
Unless you’ve customised, stock becomes inaccurate in the system for one key reason: physical operations are not reflected as system transactions (or vice versa). An example? Staff receives an order in the warehouse but they update the system “later”.

How we make it right
We review the process with you to find out where the issues are. Training people and simplifying or automating tasks in the system prevents the problem at source.

What our clients say
Their words about our results say more than we ever could.
IT|Fandango were a true ally. Their advice gave us a clear understanding of how Dynamics 365 F&O really works under the hood. Thanks to their insights, we could challenge certain assumptions and work with Microsoft to get to the root of our system performance issues.

Steve Dinnis
Head of ERP at Origin Enterprises
Let’s fix your operational issues in D365
Book a call with us to ensure your production planning, inventory accuracy, and procurement processes are optimized for better efficiency.
FAQs
If you’re in manufacturing and D365 isn’t delivering, these are the questions we hear again and again. They usually signal the moment clients realise something has to change.
Of course! Virtually all clients we helped after go-live had a situation where the original setup didn’t meet their business needs (and often their relationship with the original partner had deteriorated). We’re very familiar with similar cases.
In some cases, yes. Small functional adjustments can solve big operational headaches. And when that’s not possible, we’ll give you a mitigation plan and present options so you can make an informed decisions.
We analyse both — often it’s the interaction between the two that causes failure. Poor system setup, convoluted processes, and untrained users are the perfect storm for an ERP that doesn’t work.
Got more questions? We’ve got answers
We know every business is different. We’re here to answer all your questions and help you make the right decisions for a successful ERP implementation.
