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About us

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“IT|Fandango talked more sense in one hour of discovery call than the Microsoft partner of our client did in the previous twelve months.“

Sean O’Hara
CEO at ANPRO

Privacy Policy

Background:

IT FANDANGO LIMITED understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://itfandango.com/ (“Our Site”) and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it.

1. Information About Us

Our Site is owned and operated by IT FANDANGO LIMITED, a limited company registered in England under company number 10459977.

Registered address: Suite 2A Blackthorn House, St Paul’s Square, Birmingham, England, B3 1RL, United Kingdom

VAT number: GB 256 5774 67

Data Protection Officer: Marco Romano.

Email address: dpo@itfandango.com.

We are regulated by the Information Commissioner’s Office in the UK

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.
  2. The right to access the personal data we hold about you. Part 9 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 10.

5. What Personal Data Do You Collect and How?

We collect personal data that you voluntarily provide through forms on Our Site, including:

  • Your full name and email address
  • Your company, job role, and seniority level
  • Information about your interaction with Our Site, such as the pages you visit, how long you stay, what you click on, and which lead magnets you download

This data is collected when you fill in lead magnet forms, contact forms, or book a call. We also collect behavioural data using cookies and analytics tools. For more information on cookie use, please refer to our Cookie Policy.

The lawful basis for processing this data is:

  • Consent, where you actively opt in (e.g. by ticking a box agreeing to this policy); and
  • Legitimate interest, where it is necessary for us to understand our audience and market our services.

6. How Do You Use My Personal Data?

We use the personal data collected to:

  • Understand who is engaging with our content
  • Qualify leads and determine their relevance to our services
  • Reach out by email for marketing, sales, or follow-up
  • Respond to contact requests or meeting bookings

Where applicable, we may send you newsletters or informational emails about our services. You can unsubscribe at any time by following the instructions in any email we send.

Your data will be stored and processed securely. We do not use automated decision-making or profiling.

We retain personal data indefinitely unless you unsubscribe or request deletion.

7. How and Where Do You Store My Data?

We store your personal data in our CRM system and in email and web hosting services.

Some of the third-party services we use (such as Google, Microsoft, and Apollo.io) may store or process your personal data in countries outside of the United Kingdom or the European Economic Area (EEA), including the United States and Canada. These countries may not offer the same level of data protection as the UK or EEA.

Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place, such as:

  • Ensuring the destination country has been deemed adequate by the UK Government or European Commission; or
  • Using standard contractual clauses approved by the Information Commissioner’s Office or European Commission.

Access to your data is limited to those with a legitimate business need and subject to confidentiality obligations. We also have procedures in place to deal with any data breaches.

8. Do You Share My Personal Data?

Your data is used solely for our internal purposes in connection with marketing, lead generation, and sales. We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

We use third-party tools that may process personal data outside the UK or EEA. See Section 7 for more details on how we safeguard these transfers.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

9. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email shown in Part 10.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: dpo@itfandango.com.

11.Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated on 28/03/2025.