Dynamics 365 F&O Implementation
NEED A HAND FROM THE EXPERTS?
Nobody wins alone with a D365 F&O implementation. Especially when things turned out to be more difficult than planned. We give you true expertise on everything functional: process mapping, requirements gathering, solution design, testing and training, security configuration — whatever your needs are.
We are trusted by
What makes us different?
Specialised Expertise
A combined 50+ years of expertise with D365 F&O implementations across various industries.
Functional Excellence
We don’t just know D365 F&O, we also understand how your company operates as a business.
Personal Touch
We are a boutique consultancy — we cater for the unique needs of each of our clients.
Tangible Results
We stand by what we promise — we deliver robust solutions for your D365 F&O needs.
Why our D365 F&O implementation service?
Dynamics 365 F&O implementations are always more difficult than anticipated, that’s for sure. Whether it’s late requirements, unorthodox business processes, monstruous customisations, rework or confusion… we know how it is. And we got you covered — most of us have been dealing with D365 F&O implementations for over 10 years. Let us help you with whatever functional challenges you’re facing.
What we do for you
- Analyse key business requirements
- Design the most robust solutions
- Build and configure the system
- Test the solution methodically
- Train key users effectively
ANALYSe
Process mapping is the foundation of your ERP
The issue
A team of implementation consultants is expensive, so often project sponsors want to see tangible results in the D365 F&O system quickly. This leads to neglecting the business process mapping phase. But implementing an ERP system without clarity on the processes is like building a skyscraper without digging the foundations first.
The risk
Insufficient visibility on how the company processes work increases the risk of discovering new use cases at critical times, or even ending up with a solution that is unfit for purpose. Going back to the drawing board in the late stages of the project is an extremely costly option.
Our solution
We use the end-to-end (E2E) process framework to carry out a complete business process mapping exercise. We ask key questions to identify decision points and find out how anomalies are dealt with. This gives us a basis for a robust design of the solution at the system level, within Dynamics 365 F&O.
DESIGN
Getting the solution right the first time, on time, every time
The issue
Often, the design of custom ERP functionalities is done summarily. Even experienced consultants may force their viewpoint on the customers and fail to ask “what if” to stress-test a proposed solution. This leads to weak software design and poor specification documents.
The risk
When left unchecked, poorly designed custom functionalities are guaranteed to create bigger problems down the line, even after the go-live. Features that turn out to be unfit for purpose require rework or redesign. This impacts the project timeline and the confidence of the stakeholders.
Our solution
We learned over dozens of Dynamics 365 F&O implementations how to design custom solutions that are as simple as they can be, but not simplistic. We avoid overcomplicated designs and listen to what the stakeholders really need.
BUILD & TEST
Aligning the efforts of your team to the common goal
The issue
Configuration and customisation of the system are iterative and collaborative efforts that require consultants to work with both developers and business users. When consultants don’t take ownership and communicate poorly, effort is wasted due to misaligned goals and priorities.
The risk
During the system build, incorrect priorities and lack of ownership cause holes in the solution. These take the form of software bugs, missing configuration, dirty data, and more. When discovered, they force a choice between reworks that jeopardise the timeline or uncomfortable workarounds that affect the quality of the deliverables.
Our solution
We understand the priorities and dependencies in a complex system like Dynamics 365 F&O. We know how to work effectively with different types of stakeholders and how to steer efforts towards common project goals.
TRAIN
Making the system work for you, not the other way around
The issue
In the grand scheme of a Dynamics 365 F&O implementation, training users is often an afterthought or left for the last minute. Chances are that there is no coherent and complete training plan, and users are given specific instructions on advanced parts of the system without preparation and without context.
The risk
When training is unclear, users quickly become disengaged. A user who does not pay attention won’t remember how to use their system, but will see their confidence reduced and frustration increased. Poor workforce preparation leads to inefficiency, waste of time, and extra pressure on the support team.
Our solution
We always start the user training from the processes, never from the system. First, we go over the concepts, then we demonstrate actions in the system. We ensure that they know how to make Dynamics 365 F&O work for them, not the other way around.
No Dynamics 365 F&O journey is the same
Every client is unique. We designed our consultancy services to help you at any point of your D365 F&O journey, whatever your specific needs are.
BEFORE
Advisory
Save time and money by avoiding expensive mistakes early. Get independent advice from D365 F&O experts.
DURING
Implementation
Need a hand? Our functional expertise is at your service. Let us handle the complexity of your D365 F&O implementation.
AFTER
Optimisation
The go-live is not the finish line. D365 F&O is always evolving, so we help your business evolve with it.
AD-HOC
Recovery
When things don’t go as planned, the situation can turn ugly. We know how to get a D365 F&O project back on track.
What our clients say
Their words about our results say more than we ever could.
“IT|Fandango brought excellent solution proposals and quality documentation for our complex industry requirements. Even when a legal change forced us to rework a custom feature two months before go-live, they dealt with it quickly and flawlessly. I highly recommend them.”
Luke Bayston
Group Head of Commercial Systems at Origin Enterprises
Results from week one
We could talk gibberish and show you fancy slides to persuade you. But we won’t. Instead, we want to let our results speak for themselves.
What can we do for you in one week? Discover why our approach is different and, when you’re ready, request a free discovery call to start the journey together.
